Skip to content

Industry Links

Trans Union – Credit Bureau
Phone 1-800-663-9980 Fax 1-905-527-0401

Equifax – Credit Bureau (BC)
4190 Lougheed Highway, Suite 504, Burnaby, BC
Phone 1-800-465-7166 Fax 1-514-355-8502

Industry Canada – Consumer Information for Canadians.

Canadian Bankers Association – CBA is the main representative body for banks in Canada. It helps promote an understanding of the banking industry to the Canadian public.

Legal Aid – Legal Services Society.

Credit Law Information

BankruptcyAction.com – Latest Bankruptcy Statistics.

BankruptcyCanada.com – Bankruptcy Dictionary – Canadian Terms.

Canadian Bankruptcy Lawyers – Morrison & Co. Law Corporation.

Better Business Bureau

Human Resources Development Canada – Old Age Security & Canada Pension.

Revenue Canada – CRA (Canada Revenue Agency).

Bankruptcy Information

Debt Collection Guidelines 

Consumer Information

Office of Consumer Affairs

Government of BC

Canada Student Loans

Xpense Tracker – an online budgeting and expense tracking tool.

Canadian Bankers Association Online Glossary – handy banking terms list.

Canadian Anti-Fraud Centre – contact for help if you are a victim of fraud

 

Dial-A-Law

Be Informed.
To listen to Dial-a-Law tapes, call 604-687-4680 (Lower Mainland) or 1-800-565-5297 (BC).
Visit Dial-a-Law for more info.

Credit & Debt

Subject Enter the tape # on your phone

Your Bank Account

245

Buying Goods on Credit

246

Credit Cards Lost & Stolen

247

Co-signing/Guarantee Loans

248

Credit Reporting Agencies

249

Collection of Debts

250

Garnishment

251

Harassment/Debt Collectors

252

When you can’t pay your debts

253

Mortgages & Foreclosures

Financing a house purchase

408

Foreclosure – what it means

415

Foreclosure – what happens

416

Divorce, Separation or Support

Separation: spouse/child support

117

Dividing up family assets

124

Income tax/Maintenance

133

Common Law Relationships

Income & property rights

148

When you separate

149

When your partner dies

150

Industry Contacts

FEDERAL

Office of Consumer Affairs
235 Queen Street
Ottawa, Ontario  K1A 0H5
Phone: 613 946 2576
Fax: 613-952-6927
Email: consumer.information@ic.gc.ca
Website: www.ic.gc.ca/consumer

PROVINCIAL AND TERRITORIAL

ALBERTA

Service Alberta, Consumer Contact Centre
TD Tower
10888-102 Avenue, 17th Floor
Edmonton, Alberta  T5J 2Z1
Phone: 780-427-4088
Toll Free: 1-877-427-4088
Email: service.alberta@gov.ab.ca
Website: www.servicealberta.ca

BRITISH COLUMBIA

Consumer Protection BC
#307-3450 Uptown Blvd
PO Box 9244
Victoria, British Columbia  V8W 9J2
Phone: 604-320-1667
Toll Free: 1-888-564-9963
Fax: 250-920-7181
Email: info@consumerprotectionbc.ca
Website: www.consumerprotectionbc.ca

MANITOBA

Consumer Protection Office, Manitoba Family Services and Consumer Affairs
302-258 Portage Avenue
Winnipeg, Manitoba  R3C 0B6
Phone: 204-945-3800
Toll Free: 1-800-782-0067
Fax: 204-945-0728
Email: consumers@gov.mb.ca
Website: www.gov.mb.ca/cca/cpo

NEW BRUNSWICK

Department of Justice and Consumer Affairs
Kings Place (King Tower)
440 King Street
Fredericton, New Brunswick  E3B 5H8
Phone: 506-453-2659
Fax: 506-444-4494
Email: justice.comments@gnb.ca
Website: www.gnb.ca

NEWFOUNDLAND & LABRADOR

Consumer Affairs, Department of Government Services
PO Box 8700
St. John’s, Newfoundland and Labrador  A1B 4J6
Phone: 709-729-4834
Toll Free: 1-877-968-2600
Fax: 709-729-6998
Email: gsinfo@gov.nl.ca
Website: www.gs.gov.nl.ca/index.html

NORTHWEST TERRITORIES

Consumer Affairs, Department of Municipal and Community Affairs
5201-50th Avenue, Suite 600
PO Box 1320
Yellowknife, Northwest Territories  X1A 3S9
Phone: 867-873-7125
Fax: 867-873-0309
Email: michael_gagnon@gov.nt.ca
Website: www.maca.gov.nt.ca

NOVA SCOTIA

Service Nova Scotia and Municipal Relations, Public Enquiries
Mail Room, 8 South
Maritime Centre
1505 Barrington Street
Halifax, Nova Scotia  B3J 3K5
Phone: 902-424-5200
Toll Free: 1-800-670-4357
Fax: 902-424-0720
Email: askus@gov.ns.ca
Website: www.gov.ns.ca/snsmr

NUNAVUT

Consumer Affairs, Department of Community and Government Services
267 Qaiqtuq Building
Baker Lake, Nunavut  X0C 0A0
Phone: 867-793-3303
Toll Free: 1-866-223-8139
Fax: 867-793-3321
Email: Laupaluktuq@gov.nu.ca
Website: www.gov.nu.ca

ONTARIO

Consumer Protection Branch, Ministry of Consumer Services
5775 Yonge Street, Suite 1500
Toronto, Ontario  M7A 2E5
Phone: 416-326-8800
Toll Free: 1-800-889-9768
Phone (TTY): 416-229-6086
Phone (TTY) 2: 1-877-666-6545
Fax: 416-326-8665
Email: infomcs@ontario.ca
Website: www.sse.gov.on.ca/mcs/en/pages/default.aspx

PRINCE EDWARD ISLAND

Consumer Services, Office of the Attorney General
Shaw Building, 4th Floor
95 Rochford Street
PO Box 2000
Charlottetown, Prince Edward Island  C1A 7N8
Phone: 902-368-4580 or 902-368-4550
Toll Free: 1-800-658-1799
Fax: 902-368-5283
Website:  www.princeedwardisland.ca

QUEBEC

Office de la protection du consommateur
400 Jean-Lesage Boulevard, Suite 450
Québec, Quebec  G1K 8W4

Phone: 418-643-1484
Toll Free: 1-888-672-2556
Fax: 418-528-0976
Website: www.opc.gouv.qc.ca

SASKATCHEWAN

Consumer Protection Branch, Ministry of Justice and Attorney General
1919 Saskatchewan Drive, Suite 500
Regina, Saskatchewan  S4P 4H2
Phone: 306-787-5550
Toll Free: 1-888-374-4636
Fax: 306-787-9779
Email: consumerprotection@gov.sk.ca
Website: www.saskatchewan.ca

YUKON

Consumer Services & Infrastructure Development, Department of Community Services
Andrew Philipson Law Centre
2130 Second Avenue, 3rd Floor
PO Box 2703 (C-5)
Whitehorse, Yukon  Y1A 2C6
Phone: 867-667-5111
Toll Free: 1-800-661-0408 ext. 5111
Fax: 867-667-3609
Email: consumer@gov.yk.ca
Website: www.community.gov.yk.ca/consumer/index.html

Back To Top