Summary
www.debtcanada.ca., a Division of Solutions™ Credit Counselling Service Inc. (Solutions™) is dedicated to protecting the privacy of our clients’ personal, business and financial information. By using www.debtcanada.ca you are agreeing to the underlying Privacy Policy. It is our policy to permit clients to control the content of personal information provided to us. We have designed our site such that forms may be submitted to us online, or alternatively, if clients prefer, they may download our forms to send via fax or mail.
Amendments
From time to time Solutions™ may modify this Privacy Policy to reflect industry initiatives or changes in the law, our contact information collection and use practices or the features of website, and such modifications shall be effective upon posting by Solutions™. Your continued use of website after Solutions™ posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes.
Contact Information
Our Debt Consolidation Questionnaire requests clients to provide contact information (such as name, email address and postal code), together with other important information to commence the evaluation process. From that data we will provide you with an evaluation of your financial situation and information as to how we may be of assistance to you. In addition, Solutions™ collects other information including IP address, aggregate user data and browser type. This data is used to manage and improve website, track usage and for security purposes, and will be used exclusively by Solutions and not shared with others. Our website is built for a public use and we do not knowingly collect personal information from children.
Links
Our website contains links to other sites. Solutions™ Credit Counselling Service Inc. cannot be responsible for the privacy practices or the contents of such other websites. Once you leave www.debtcanada.ca via such links (e.g., to sites such as www.youtube.com) or access a third party application (such as widgets) you should check the applicable privacy policy of the third party site to determine, among other things, how they will handle any personal information they collect from you.
Security
We take strict security measures to protect from loss, misuse, or alteration of client information under our control. We do not under any circumstances sell or otherwise provide this information. Solutions™ Credit Counselling Service Inc. does not share any client’s information with any party without the client’s written consent.
We are in the business of providing Debt Management Programs, Financial Education and Credit/Debt Counselling Services. All credit card information submitted through our website for any purchase is transferred via a secured server and the information is encrypted when sent. Solutions™ uses commercially reasonable administrative, technical, personnel and physical measures to safeguard personal information and credit card information (if applicable) in its possession against loss, theft and unauthorized use, disclosure or modification.
Promotional Materials
If you have consented to receive promotional materials (e.g., newsletters) or notifications from Solutions™, Solutions™ may periodically use your email address to send you such materials related to website, as applicable. If you want to stop receiving such materials from Solutions™, you can follow the unsubscribe instructions at the bottom of each email.
Solutions™ employees, agents and contractors must have a business reason to obtain access to your contact information. Solutions™ may share your contact information with outside contractors or agents who help us manage or provide Solutions™ service’s activities (for example, statistical analyses, data processing, website administration).
